Free UK delivery is offered on goods orders over £45. UK goods orders below £45 incur our standard delivery charge of £1.99 (£8 Europe / £15 Rest of the world).
Security
When placing an order online, you will be passed to our payment service provider who uses the latest encryption technology (SSL) to ensure that the transaction is protected as it is sent over the internet. When you connect to our payment provider this can be confirmed when you see a padlock icon (depending on your browser) in the bottom right hand corner of the page or next to the address bar.
Stock
Subject to stock, your order will be despatched within two working days of it being received and will be delivered to you by 2nd class Royal Mail.
returns
Please contact our administration team on 01427 788464 to arrange a return.
Contacting Us
If you would like to contact us about an order that you have placed on our website or for any other information relating to the Charity or Trading company, please call our administration team on 01427 788464.
Privacy Policy
Any information gathered from you when you place an order on our website is only used to improve our service to you.
The information will be used to process your order efficiently, make your shopping experience as quick and as simple as possible and to inform you of any offer that we think may be of interest to you. The information will not be passed to any third parties and can only be accessed by authorised Charity employees to improve our service to you.
We comply with the Data Protection Act (1998) and keep your information safe on systems protected with the latest technology.
You can also email us at mail@bransbyhorses.co.uk
To contact us by post please write to: Bransby Home of Rest for Horses, Bransby, Lincoln, LN1 2PH.
